Founded in 1853 in Le Locle, Switzerland by Charles-Felicien Tissot and his son, the company has a long history of innovation and is now part of the Swatch Group. Today, Tissot’s mission is to uphold the tradition of Swiss watchmaking and push the boundaries of new technology. Their watches are popular with collectors and wearers alike. A large part of this success can be attributed to the brand’s focus on intuitive features and its use of ‘tactile technology’.
The Tissot watch repair process starts with the movement being removed from the case and cleaned in a series of ultrasonic chemical baths. The watch is then disassembled and any worn or damaged parts are replaced. The movement is then reassembled and the case and bracelet are cleaned, polished and steamed. A final aesthetic, timekeeping and water resistance test are then performed.
A complete Tissot watch service will cost between $60-$315 depending on the model of watch and if it’s an automatic or mechanical model. This is because mechanical and automatic movements are more complex than quartz models and therefore cost more to repair. Partial services include replacing the battery (if quartz), repairing broken external parts, cleaning the case and metal bracelet, replacing the crown, pushers and gaskets, and checking the water resistance.
Tissot’s touch screen (aka tactile) watches are also popular among consumers and require a special watch repair process that’s unique to these types of watches. This is because the screens are made from a different material than most other watches, and it can be easily damaged by excessive force or exposure to liquids like water. Additionally, the touch sensors can become clogged with dust and dirt and start to show dark, discolored ‘blobs’ on the screen.
The most common Tissot repair services that we perform at Ron Gordon Watches are a complete watch service and a battery replacement. During the complete watch service, all electronic components are tested using specialized equipment and then repaired or replaced as needed. The watch is then reassembled, the movement is ultrasonically cleaned and oiled and the case and bracelet are polished and steamed. A final aesthetic, water resistance and timekeeping test are then performed to ensure that the watch is in working order.
Tissot’s watches are generally considered to be water resistant up to 3 ATM, but they will need the rubber seals and gaskets replaced periodically to maintain this rating. This is a good idea to do when you replace the battery or anytime that any work on the watch is performed. These seals and gaskets can become stretched or broken from regular wear and tear, so we recommend having them replaced every three to five years. Our expert watchmakers have the proper tools and training to get the job done right the first time, and all repairs come with a two year warranty. Tissot watch repair