Journals | Cart | Stumble | Community

Services Evaluation > Qualidade dos Cuidados de Saúde


Select: All \| None \| Toggle Preview: Open All \| Close All
2003
			Ramos, Donatela D.	Acesso e acolhimento aos usuários em uma unidade de saúde de Porto Alegre, Rio Grande do Sul, Brasil read more Abstract: This study focuses on users' views of factors influencing quality of care at a health care unit in the city of Porto Alegre, relating to access and receptivity. The data were collected using a semi-structured interview and participatory observation and treated using thematic analysis. The results compare ease and difficulties in geographic, economic, and functional access. Organization of services and professional competency were determinant factors in ease of reception, leading to user satisfaction. Poor reception and unsatisfactory professional performance were identified as difficulties. The study concluded that there is a need to increase the professional staff, train them in receiving users, implement a complementary modality for dental care, open the facility earlier for scheduling appointments, and prioritize care for residents of the catchment area. Quality of health care; Health services accessibility; acesso aos serviços de saúde; Qualidade dos Cuidados de Saúde; Avaliação dos Serviços; Services Evaluation; Checkout More Details \| Available Online	2003

Results: 1

1

Results per page: [25]

;

Select Another SubTopic

Avaliação dos Serviços (4);

Health Services (2);

Health services accessibility (2);

Serviços de Saúde (2);

acesso aos serviços de saúde (2);

Serviços Básicos de Saúde (1);

evaluation (1);

Basic Health Services (1);

research (1);

Quality of health care (1);

Pesquisa (1);

Interação de Sistemas (1);

Systems Integration (1);

community health services (1);

Qualidade dos Cuidados de Saúde (1);

Assistência à Saúde Comunitária (1);

Feedback | About Memento